Last updated: June 2026
This policy explains what information we process when you use TenderPro and why we process it.
Information we collect
We collect account details (name, email, password hash), marketplace activity (posted requests, quotes, saved items, supplier profiles), contact enquiries, newsletter sign-ups, and technical logs needed to operate the service.
How we use information
We use data to operate the marketplace, authenticate users, store your activity, respond to support requests, send optional product updates, and improve platform reliability.
Sharing
Public marketplace listings and supplier profiles are visible to other users as intended by the product. We use infrastructure providers such as hosting and payment processors where required to deliver the service.
Retention and security
We retain account and marketplace records while your account remains active and as needed for legal or operational purposes. We apply reasonable technical and organisational safeguards, but no online service can guarantee absolute security.
Your choices
You may update profile information in your account, contact us about enquiries you submitted, and unsubscribe from marketing email when that channel is enabled.